Privacy Policy

1. Introduction

VisaStatus.ai ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at visastatus.ai and use our services.

2. Information We Collect

Information You Provide

• Account information: Email address when you create an account via Supabase authentication.
• Case data: USCIS receipt numbers you enter to track your immigration cases.
• Chat messages: Questions you ask our AI immigration assistant.

Information Collected Automatically

• Usage analytics: We use Vercel Analytics and Speed Insights to collect anonymized usage data including page views, performance metrics, and general traffic patterns.
• Cookies: We use essential cookies for authentication and session management. Third-party cookies may be set by Google AdSense for personalized advertising.

3. How We Use Your Information

• To provide and maintain our case tracking services
• To respond to your inquiries via the AI assistant
• To improve our website and user experience
• To send important service-related notifications
• To display relevant advertisements through Google AdSense

4. Third-Party Services

• Supabase:We use Supabase for user authentication and data storage. Your account data is stored securely in Supabase's infrastructure.
• OpenAI:Our AI assistant uses OpenAI's API to process your questions. Chat messages are sent to OpenAI for processing but are not stored by OpenAI for training purposes.
• Google AdSense: We display advertisements through Google AdSense. Google may use cookies to serve ads based on your browsing history. You can opt out of personalized advertising at Google Ads Settings.
• Vercel: We use Vercel for hosting, analytics, and performance monitoring.
• Lemon Squeezy: We use Lemon Squeezy to process payments for premium features. Payment data is handled entirely by Lemon Squeezy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes described in this policy. You can request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of your personal data.
• Opt-out: Opt out of personalized advertising and marketing communications.
• Portability: Request your data in a portable format.

California Residents (CCPA)

California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

EU/EEA Residents (GDPR)

If you are in the EU/EEA, you have additional rights under the GDPR including the right to lodge a complaint with a supervisory authority. Our legal basis for processing is consent and legitimate interest.

8. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

egamovhamid@gmail.com